Technology writer Chris Peters provides an overview of Microsoft's popular integrated knowledge-management platform and analyzes the features and benefits of different versions available over the years....

Beth Kanter explains how and why to use social media to change your organization's culture and turn it into a "networked" nonprofit....

Is your nonprofit ready for a move to Office 2010? Will any of the new features benefit your organization? Will an upgrade to Office 2010 impact compatibility with older versions of Office or other productivity suites? This article briefly outlines the new features in Office 2010....

Using various web statistics and analytics tools, you can learn how people are finding your website, where visitors are located geographically, and what parts of your site they're visiting. But is your visitors' information being used by others? What responsibility do you have to explain to your site's users what information they're giving away by visiting your site and to whom? In this article, we'll explore some privacy issues surrounding web analytics and other website tools.....

You might not know it, but there's a good chance that you already use open-source software in your daily workflow; for example, open-source Mozilla Firefox is the world's second most popular web browser. Wikipedia is powered by MediaWiki, an open-source web content server. In fact, over half of all web servers are powered by an open-source application called Apache and many other web servers are adapted from Apache....

Even if your nonprofit is headquartered in a single location, your employees, volunteers, and funders may be scattered across the country — or possibly the world. And while your organization likely uses email or telephone for the majority of its long-distance communication, sometimes a full-blown meeting is the only way to hammer out the details of an important initiative. Rather than stretching your tight budget to fly out key project team members for an in-person meeting, you might consider using a web conferencing service....

This article provides best practices, helpful tips, and useful checklists for effective backup systems at your organization, just in case....

This article will help you determine when and what to replace when evaluating your nonprofit's hardware and software....

This article will help you decide whether Windows 7, the latest operating system from Microsoft, is right for your organization....

This article is part two of a two-part series. The first part addresses online resources, and the second part discusses offline resources. The resources discussed in this article include creating a testing/learning environment, classroom-based training, conferences, technology books, and technology-related magazines.

With so many donor-management software packages out there, it can be difficult to keep track of the tools offered by each. To help you stay organized, TechSoup has created a comparison chart, which lays out side-by-side the key features of thirteen popular donor-management systems.

A Web presence is critical for almost every nonprofit, but creating a Web site can be daunting. It can take a lot of time, money, and technical expertise?things that are often in short supply. An open source Content Management System (CMS) can help.

Guidelines to help you plan and design a polished, functional Web site that meets your organization's needs.

How to use Google Maps and Google Earth for outreach and advocacy.

Technical volunteers can fill the gap by tackling the projects that in-house staff cannot handle.

eRider managers have assembled a kit of eight free software products to help them manage members of a distributed work team.

Total Cost of Ownership (TCO) is a concept that frames technology as having costs and benefits that are not always reflected in the price tag. This article will help you determine the ins and outs of measuring hidden costs and values of adopting new technologies at your organization....

Computer literacy is increasingly essential to students' success, both in the classroom and beyond....